In its latest report on corporate responsibility, TD Bank Financial Group boasts that, “Each of our Ombuds team members belong to the International Ombudsman Association and subscribe to its code of ethics.” (TD Bank 2008 Corporate Responsibility Report.)This endorsement of IOA in a sign of the growing professionalization of the Ombuds field and the importance of organizations for Ombuds. In addition, it is an indication of how entities will embrace Ombuds certification once available.
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