The Ombuds Blog: Town of Chapel Hill Ombuds Office Goes Online

October 30, 2012

Town of Chapel Hill Ombuds Office Goes Online

The North Carolina town has created a website for its new Ombuds Office, which serves about 1,000 municipal employees. According to the website, the office practices to IOA standards. Jim Huegerich is the Senior Ombuds and Faith Thompson is the Ombuds. (Chapel Hill Ombuds.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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October 30, 2012

Town of Chapel Hill Ombuds Office Goes Online

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