The Ombuds Blog: AllianceBernstein Ombuds Posts Annual Report to Employees

June 18, 2013

AllianceBernstein Ombuds Posts Annual Report to Employees

In her 2012 report, Ombudsman Sana A. Manjeshwar says that 161 individuals contacted her for guidance, comprising 4.8% of the employee population. She attributes this higher-than-usual volume to increased awareness activity in 2011, the year she was appointed. Manjeshwar also said that approximately 1,500 employees have used the services of the AB Ombudsman Office in its first eight years.

Her report provides examples of frequently asked questions and some case examples drawn from Chuck Howard's book on the field. (AB Ombuds.)

Related posts: AllianceBernstein Appoints Ombuds; AllianceBernstein Ombuds Posts Annual Report and Video; Journal of IOA Highlights Ombuds' Creative Side.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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June 18, 2013

AllianceBernstein Ombuds Posts Annual Report to Employees

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