Houston Methodist Ombuds Program Serves Residents and Fellows

The flagship hospital of the Methodist Hospital System has created an Ombuds program to serve medical trainees in 25 different programs.  Provided by the Graduate Medical Education Office, the Ombudsman Program, "responds to the needs of residents and fellows by fostering access, hearing concerns, guiding problem-solving approaches, and using conflict resolution techniques."

Although not identified by name in Houston Methodist's public materials, three individuals have been appointed to serve as Ombuds. "To ensure confidentiality, the two Ombudsmen who are faculty members of ACGME [Accreditation Council for Graduate Medical Education] programs will not hear the specific concerns of residents in their own programs. The third Ombudsman is not a member of any program." (Houston Methodist Ombuds.)

Related posts: Texas is Home to Many Ombuds Programs; Baylor College of Medicine Creates Ombuds Program; MD Anderson Cancer Center Hires Ombuds Office Director; University of Texas Appoints Ombuds for Biomedical Sciences; Ombuds of Texas Sets First Meeting of 2013.