Registration Opens for 2015 FCO/Osgoode Ombuds Certificate Program

The Forum of Canadian Ombudsman and Osgoode Hall Law School at York University will offer their certification program, Essentials for Ombuds, September 28 - October 2, 2015 in downtown Toronto.  


The course is "both comprehensive and in-depth [and] intended to meet the needs of recent appointees to the Ombuds role or Office, as well as providing those with more experience an opportunity to become conversant with both the theory and practice of the Ombuds role." Here are the details:

Taught by a highly distinguished faculty of practising Ombuds, lawyers and academics from across Canada, all of whom are leaders in their field, the certificate program will give you the theory, knowledge and practical skills to competently and confidently handle day-to-day challenges as well as more complex issues. The teaching style is a mixture of lectures, group discussion and hands-on practical exercises, providing a rich, interactive learning format. 

• Day 1:  Establishing the Framework for Effective Ombuds Practice  

• Day 2: Scope of the Ombuds Role 

• Day 3: Inquiries and Investigations (Individual and Systemic); Scope of the Ombuds Role (continued)

• Day 4: Trend Analysis/Challenges & Opportunities for Ombuds

• Day 5: Report Writing

The announced faculty are: 

• Kwame Addo, Director, Investigations & Conflict Resolution, Ombudsman, City of Toronto 
• Laura Bradbury, former Fair Practices Commissioner, WSIB 
• David B. Butt, Barrister 
• Fiona Crean, City of Toronto Ombudsman 
• Frank Falzon, Q.C., Frank A.V. Falzon Law Corporation 
• Nora Farrell, Ombudsperson, Ryerson University 
• Barry Fleming, Citizens’ Representative for Newfoundland and Labrador 
• Renée Gavigan, Acting Deputy Ombudsman, Ombudsman Saskatchewan 
• Gareth Jones, Director, Special Ombudsman Response Team, Office of the Ombudsman of Ontario 
• André Marin, Ombudsman, Province of Ontario 
• Sandra Morrison, Organizational Ombudsman, Scotiabank, Toronto 
• Guy Parent, Veterans Ombudsman Raymonde Saint-Germain, Québec Ombudsperson 
• Howard Sapers, Correctional Investigator of Canada Johanne Savard, Ombudsman, City of Montréal 
• Professor Lorne Sossin, Dean, Osgoode Hall Law School, York University 

Registration closes September 14, 2015. (Osgoode Course Info.)
  
Related posts: IOA Unveils Certification Program for Organizational Ombuds; Queen Margaret University is Creating a Center for Ombuds Training; Forum of Canadian Ombudsman Offers Certificate Program; FCO and Osgoode Law Offer Second Ombuds Certificate Program.