The Ombuds Blog: Faculty Ombuds at Pennsylvania State University Posts 2018 Report

May 01, 2019

Faculty Ombuds at Pennsylvania State University Posts 2018 Report

Mohamad A. Ansari, the Faculty Ombudsperson at Penn State, gave his annual report last week summarizing the work of Academic Units Ombudspersons across the university in 2017-18. The format of the report is a collection of responses to a survey of the 65 Penn State Ombuds. According to the report, "ombudspersons who had been contacted by the faculty were able to resolve 39 cases out of 90 cases (43.33%)" during the last academic year. The total number of cases was up 2.2% from 2016-17. (Penn State 2018 Ombuds Report.)

Related posts: Pennsylvania State Faculty Ombuds Issues Annual Report; Alumni Candidate for Penn State Board Suggests Ombuds; Penn State Faculty Weigh New Ombuds as Part of Response to Athletic Sanctions; Penn State Posts Ombuds Training Materials; Penn State Seeking Next Ombuds; Penn State Appoints Faculty Ombuds; Penn State Names Next Faculty Ombuds.

1 comment:

Mark P.5/02/2019 10:00 AM
I appreciate and support the desire to establish fair standards for ombuds accountability and outcomes. But I am very uncomfortable with "resolved" as a standard. Even mediators hired to assist with discrete disputes would find success measured in terms of "resolutions" uncomfortable.
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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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