University of Victoria Posts 2018 Ombuds Report

UVic's Ombudsperson, Annette Fraser, reports the caseload in her office leveled-off slightly in 2018. Cases totaled 382 in 2018, compared to 389 in 2017, but up from 371 in 2016. Part of the decline last year may have been due to the fact there was no Ombuds for part of the year before Fraser came in after the departure of Martine Conway.


Fraser says that she will focus on marketing and communications next year:

In this day of advanced technology, the internet and social media are effective means of engaging and educating students. In fact, these are often the preferred communication channels for our students. With that in mind, the content of the ombudsperson website will be updated along with its print communications and developing a social media campaign in the following years to come.

Her full report is available online. (UVic 2018 Ombuds Report.)

Related posts: University of Victoria Ombuds Posts 2012 Annual Report, Highlights Issue of 'Fairness'; Job Posting; Meet the New Ombuds at the University of Victoria.