The Ombuds Blog: Milwaukee Area Technical College Sets Up Ombuds Office

September 11, 2020

Milwaukee Area Technical College Sets Up Ombuds Office

The public vocational-technical college in Wisconsin has named Yolanda Hodges as its first Ombudsperson. In this new role, Hodges serves as a resource for about 35,000 students across four campuses. The MATC Office of the Ombudsperson is within the Division of Completion & Retention. A charter document for the office adheres to IOA standards.

Hodges earned her Master's degree at Jackson State University. She was a co-founder two years ago of the African American Chamber of Commerce Greater Racine. (MATC Ombuds.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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September 11, 2020

Milwaukee Area Technical College Sets Up Ombuds Office

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