The Ombuds Blog: European Students' Union Calls for Ombuds in All Colleges and Universities

July 26, 2021

European Students' Union Calls for Ombuds in All Colleges and Universities

ESU, the umbrella organization of 45 national unions of students from 40 countries which represents almost 20 million students, has updated its universal statement of students' rights to include access to an Ombuds. The ESU Student Rights Charter now states that: “All students have the right to independent and impartial advice regarding their access and participation in Higher Education through institutional, regional and/or national Student Ombud or similar solutions.” The ESU considers the Student Rights Charter to be a comprehensive statement of fundamental students rights and important tool for its advocacy efforts. (ESU Student Rights Charter; via ENOHE News.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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July 26, 2021

European Students' Union Calls for Ombuds in All Colleges and Universities

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