May 25, 2007

Gender Differences in Negotiating

An article at by two experienced mediators delves into how men and women use language differently and how that impacts dispute resolution. According to Nina Meierding and Jan Frankel Schau, women tend to use "rapport talk" as a tool to build relationships, establish connections and to share experiences, while men tend to employ "report talk," the purpose of which is to share information. The authors have a variety of suggestions for negotiators to listen for and be attentive to the different styles of communication and language used by men and women. (

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