Ombuds Share Better Than Mediators

Dina Lynch, who publishes the Mediation Mensch blog and ADR Practice Builder, writes about breaking in to the field of mediation. She observes that, while mediators often encourage parties to collaborate, they often view each as competitors and don't share referrals, information and resources. (MediationMensch.) My own experience as a new mediator a few years ago was entirely consistent. On the other hand, I have never met a more welcoming and supportive group than organizational ombuds. From my first UCOA meeting in 2004 to the latest on-line conversation, ombuds have always willing to mentor and assist. I look forward to a strategic plan from IOA that embraces and builds upon this latent and great asset.