The campus newspaper at UM profiles the four decade old Ombudsperson and University Troubleshooters Program. As University Ombuds, Dr. Gail Cole-Avent oversees the program and addresses the administrative/non-academic concerns. Jon Baldessari is the University Troubleshooter for Department of Residence Halls and V. Chunoo is the Academic Ombuds. “The ombudsperson facilitates a voluntary process. We listen, answer questions and interpret University policies,” said Cole-Avent. “Ultimately, the goal is to educate students and identify resources that will help them resolve their concerns.” (Miami Hurricane.)
Related posts: Interim Ombuds at U Miami; Two New Ombuds at University of Miami.