Lucie Allaire, the U of O’s first Ombudsperson, said that most of the recommendations she has made over the past five years have been implemented by the university. In addition to the specific issues that have been addressed and remain an issue, Allaire also said that her office had responded to over 1,800 matters between January 2010 and the end of May 2015.
The data in the report include: 1. Feedback from our Clients; 2. Case Volume; 3. Profile of our Clients; 4. Students who consulted us; 5. Staff who consulted us; 6. Issues; 7. Services Offered and Results of Interventions; 8. Result of our work. (Allaire is also the current President of the Association of Canadian College and University Ombudspersons.) (uOttawa Ombuds 2015 Report; The Fulcrum.)
Related posts: University of Ottawa Appoints First Ombuds; University of Ottawa Publishes Ombuds Terms of Reference; Profile of New Ombuds at University of Ottawa; University of Ottawa Ombuds Publishes First Annual Report; Ombuds Exposes Sanctions Practices at University of Ottawa; Dental School Scandal Highlights Loss of Ombuds Program at Dalhousie.