UBC Ombudsperson for Students Shirley Nakata says that her office worked with 489 students in 2015-2016, a 4.5% increase from the prior year. The caseload has increased steadily since she was appointed in 2009. Nakata said, "2015 was an extraordinary year, marking the evolution of a broader discourse about institutional trust and accountability within higher education not just at UBC but at universities and colleges across Canada."
In addition to statistics and recommendations from the most recent year, Nakata also reflected on her past six annual reports. The report also included results from a satisfaction survey, which showed strong positive numbers. Nakata was assisted by UBC Ombuds Officer Joy Coben. Maria Mazzotta, who was the UBC Okanagan Ombuds Officer from 2013 through February 2016, has moved to a municipal administrative job. (UBC Ombuds 2015 Report Summary.)
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