The Ombuds Blog: Job Posting: Kaiser Permanente Southern California

June 08, 2016

Job Posting: Kaiser Permanente Southern California

KP Southern California is hiring a full-time Health Care Ombuds/Mediator for its medical facilities in Fontana. The Kaiser HCOM, "functions as a trained alternative dispute professional offering patients, family members, staff & providers a conflict management program to resolve patient/provider healthcare disputes early thereby improving patient safety & reducing the costs of health care dispute resolution."

Applicants should have: a "Minimum ten (10) years of clinical or hospital/healthcare background required"; a bachelor's degree; and "Evidence of having taken and passed a forty (40) or more hour Ombudsman [or mediation] training course or minimum of 100 cases experience or take and pass a 40 hour or more Ombudsman training course within the first 90 days of employment." No salary or closing date indicated. (KP Jobs.)

Related posts: Interview With Kaiser Permanente Health Care Ombuds; "ADR as First Career" Interviews Kaiser Ombuds.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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