The Ombuds Blog: Concordia University Ombuds Publishes 2013 Annual Report

May 13, 2014

Concordia University Ombuds Publishes 2013 Annual Report

Concordia's Ombudsperson Kristen Robillard says her office handled 547 cases last year, a slight increase from 540 in 2011-12. The number of students increased significantly, while other constituent categories declined slightly. The report is far greater than a simple summary of case data and includes a history of the office, overview of resources, and participation in professional activities.

The report also announces the hiring of Julie Boncompain as Associate Ombudsperson. Boncompain is a former attorney general with nearly 10 years practice in civil, commercial and labor law. (Concordia Ombuds 2013 Report; LinkedIn.)

Related posts: Concordia University Marks 40-Year Anniversary of Riots that Lead to Ombuds Office;Concordia University Ombuds Office Posts Report for 2009-10; Concordia University Ombuds Welcomes Back Students; Concordia University Ombuds Posts 2010-11 Report; Concordia University Ombuds Publishes 2012 Report.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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May 13, 2014

Concordia University Ombuds Publishes 2013 Annual Report

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