The Ombuds Blog: Politecnico di Milano Appoints Student Ombuds

August 03, 2016

Politecnico di Milano Appoints Student Ombuds

Politecnico di Milano, Italy's largest technical university in Italy, has opened a Student Ombuds Office for its 40,000 students. The Difensore degli Studenti receives, investigates, and attempts to resolve only non-anonymous complaints. If unsuccessful, the matter will be referred to an appropriate university administrator.
Professor of Aerospace Science and Technology, Gerardus Janszen, is the current Student Ombudsman. The program has been in place since 2014, but the university put up a website in English this week. (PolMi Ombuds.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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August 03, 2016

Politecnico di Milano Appoints Student Ombuds

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