The Ombuds Blog: Texas A&M Commerce Names First Ombuds

August 12, 2016

Texas A&M Commerce Names First Ombuds

The public university just west of Dallas has appointed Madeline C. Justice to serve as its first Academic Ombudsman Officer. She will provide confidential and informal assistance to faculty in addition to her work as Assistant Provost for Academic Affairs and Professor in the Department of Educational Leadership.

Justice joined the faculty at TAMU-Commerce in 1997 and her research has focused on emotional intelligence. She earned a BA and MA from Texas Woman's University, and a EdD at East Texas State University. (TAMU-Commerce Ombuds.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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August 12, 2016

Texas A&M Commerce Names First Ombuds

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