The course is "both comprehensive and in-depth [and] intended to meet the needs of recent appointees to the Ombuds role or Office, as well as providing those with more experience an opportunity to become conversant with both the theory and practice of the Ombuds role." Here are the details:
Taught by a highly distinguished faculty of practising Ombuds, lawyers and academics from across Canada, all of whom are leaders in their field, the certificate program will give you the theory, knowledge and practical skills to competently and confidently handle day-to-day challenges as well as more complex issues. The teaching style is a mixture of lectures, group discussion and hands-on practical exercises, providing a rich, interactive learning format.
- Day 1: Establishing the Framework for Effective Ombuds Practice
- Day 2: Scope of the Ombuds Role
- Day 3: Inquiries and Investigations (Individual and Systemic
- Day 4: Trend Analysis/Challenges & Opportunities for Ombuds
Faculty for the course have yet to be announced, but are usually a Who's Who of Canadian Ombuds. The program is directed by Nora Farrell, Ombudsperson at Ryerson University, and Renée Gavigan, Deputy Ombudsman for Saskatchewan. Registration is now open. (Osgoode Course Info.)
- Day 5: Report Writing
Related posts: Queen Margaret University is Creating a Center for Ombuds Training; Forum of Canadian Ombudsman Offers Training at Université de Sherbrooke; FCO/Osgoode Opens Registration for Fall 2016 Ombuds Certificate Program; FCO-ACCUO 2017 Conference Registration Opens; Registration Opens for Fifth Annual FCO/Osgoode Ombuds Certificate Program
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