The course is designed for the range of Canadian Ombuds and others with an interest in the field: Legislative, institutional, academic, and corporate Ombuds and their staff; Conflict prevention and resolution stakeholders; Commissioners of fairness, integrity and protection of rights; Protectors and advocates; Lawyers and other advisors involved ombudsman offices; and Anyone with an interest in the Ombuds function.
The structure of the course differs slightly from earlier versions:
- Day 1: Role and Mission of the Ombudsman
- Day 2: Ombudsman Interventions
- Day 3: Drafting of recommendations and reports
- Day 4: Effective communication and managing difficult people
- Day 5: Roundtable: Added value of the Ombudsman
Course instructors have not been announced. Registration is now open through May 23. (Sherbrooke Continuing Education.)
Related posts: IOA Unveils Certification Program for Organizational Ombuds; Queen Margaret University is Creating a Center for Ombuds Training; Forum of Canadian Ombudsman Offers Certificate Program; FCO and Osgoode Law Offer Second Ombuds Certificate Program; Registration Opens for 2015 FCO/Osgoode Ombuds Certificate Program; FCO Research Grant Celebrates 50 Years of Canadian Ombuds.