The International Ombudsman Association has announced that Marla Schrager will be its new Executive Director. She succeeds Rick Koepke, who has served in the role for the past four years. Board President Ilene Butensky explained the move in an email to IOA members:
This change grows out of Board strategic planning discussions last year regarding the need to direct the association’s energies toward external promotion of the profession through education and advocacy. Marla is an experienced association executive whose skill set is well suited to work with leadership to achieve those goals. She is active in the association community and has a professional history of effective networking leading to new and expanded opportunities for her client associations and past employers.Schrager has worked in association management for over a decade. For the past three years she has been the Executive Director of the Society of American Travel Writers. She has held similar positions with the Chicago Advertising Federation and the Chicago Business Marketing Association. The appointment will take effect in April 2018. (LinkedIn.)
Related posts: IOA Annual Report: Association Builds on Strategic Plan in 2015; IOA 2016 Annual Report: Financial Success Supports New Programs.