3 April 2023
Welcome/Conference Open
Roundtable Discussions
Keynote: Amy Gallo
Session Block 1
- Session 1A | A Novel Idea For Reengaging Those In Conflict, Pete Alexander
- Session 1B | The Humility Project: Thinking of Our Ombuds' Selves Less, Tessa Byer
- Session 1C | Try Again: Reengaging with Games in Ombuds Marketing and Practice, David Schwartz
- Session 1D | Preserving Your Personal Space, Deanna Yuille Banford
- Session 1E | Ombuds “Pinspiration” and Change Agent in the Tech Sector: Introduction to the Pinterest Ombuds Program, Donna Douglass Williams
Lunch
Session Block 2
- Session 2A | Creating Our Own User Manuals: Ombudsing With Neurodiversity in Mind, Israela Brill-Cass
- Session 2B | Being a change agent for Diversity and Inclusion using data and Change Management Methodology, Alexandre St-Jean & Lianna Ferran
- Session 2C | Transforming Tolerance into Belonging, Kimberly Howard
- Session 2D | Moral Conflict: Creating Dialogue Across Values and Beliefs, John Howard
- Session 2E | Ombuds Bringing Change: Stories Across Continents and Sectors, Wiktoria Maslowska
Sector Meetings
End of Day Learning Circle
Welcome Reception and Ombuds Stories
4 April 2023
Coffee Talk: Faith and Ombudsing
Breakfast
Keynote: The Agency of Change: Condition Tending for Dynamic Quality, Sarah Freiesleben
Session Block 3
- Session 3A | Dancing to the Edge of Neutrality, Jennifer Mahony, Linda Brothers, & Katie Manderson
- Session 3B | No Prince(ss) is Coming: Specific Techniques for Ombuds-led Culture Change, Dr. Susan Raines
- Session 3C | Trusted Navigation and Career Support: The Career Counseling Ombuds, Don Lubach
- Session 3D | Creating Change When the Sun Doesn't Shine in Your Institution, Sarah Klaper, Katherine Greenwood, & Jessica Kuchta-Miller
- Session 3E | Divided We Fall: Tackling Polarization in the Workplace, Rachel Nicholson & Christopher Artis
Session Block 4
- Session 4A | Internal v. Outsourced Ombuds: Is One Better? Is There a Difference?, Geetha Ravindra, Brian Bloch, & Israela Brill-Cass
- Session 4B | Powerful oral and data storytelling: encouraging systemic change by communicating impact, Tina Hinh & Balint Balassa
- Session 4C | How Ombuds Programs Empower D&I and the Worker Voice, Sana Manjeshwar
- Session 4D | Who are We, and What Do We Do? Insights from the 2022 Practice Survey, Dr. Jennifer Schneider, Dr. Timothy Hedeen, Dr. Mary Rowe, & Dr. Hector Escalante
- Session 4E | Getting a CLEW: ombuds facilitating change and bridging gaps via new Chair Leadership Engagement Workgroup, Melanie Jagneaux & Alicia Booker
Lunch
Session Block 5
- Session 5A | Talking Circles for Ombuds: Engaging in Dialogue and Building Community, Kristine Paranica & Tessa Byer
- Session 5B | Ripped From the Higher Ed Headlines: How Might the Ombuds Help?, Julia Farmer
- Session 5C | Data Storytelling: Inspiring Change in the Organization and the Ombuds Profession, Wayne Blair, Angelica Alejandro, & Arlene Pantua
- Session 5D | Can Ombuds be Leadership Coaches: A Pilot at the University of Washington, Ruthy Rosenberg, Chuck Sloane, & Sara Kim
- Session 5E | A Case Study: Creating an Inclusive Workplace for Your Black & Your Female Workforce, Catherine Mattice
Afternoon Snack Sessions: Over the course of an hour, pick, choose, and explore bite-sized, interactive presentations on a variety of Ombuds topics relevant to practice, office setup, working with leadership, and system design. Our nine presenters will be simultaneously sharing short micro-learning sessions, allowing you to attend multiple sessions.
Mary Rowe Keynote: Brian Bloch
End of Day Learning Circle
Experience: On Display
Attendee Experience Activities
5 April 2023
Coffee Talk
Breakfast
The Howard Gadlin Undebate: The Future of the Profession
Learning Circles
Mentoring Event
Discussion Groups
Farewells
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