The Ombuds Blog: European Central Bank Appoints First Ombuds

October 09, 2023

European Central Bank Appoints First Ombuds

The ECB has recently appointed Spyridon (Spyros) Antonelos as its inaugural Organizational Ombuds and Mediator. He will be based in Frankfurt, Germany, and will serve an initial four-year term. As the first Ombuds, he will establish a program to serve the bank's staff and consultants.

Antonelos, a Greek dispute resolution pioneer in the 2000s, has previously worked on multiparty and multicultural cases for the International Finance Corporation Compliance Advisor Ombudsman’s office in Washington DC and for the World Bank Mediation Services (MEF), for which he established the first decentralized office in Europe and Central Asia and mediated workplace disputes. Early in his career, Antonelos advised the Greek Ministry of Justice on mediation legislation. (LinkedIn.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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October 09, 2023

European Central Bank Appoints First Ombuds

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