The Ombuds Blog: Springfield College Welcomes Inaugural Ombuds

October 04, 2023

Springfield College Welcomes Inaugural Ombuds

Amy Sereday, CO-OP, has been appointed the first Ombuds for the private college in Western Massachusetts. She is establishing a program to serve about 5,000 faculty, staff, and students, following IOA standards and reporting to the College President. In addition to serving as the Springfield College Ombuds, she will continue teaching in the Negotiation and Conflict Resolution program at Columbia University.

Sereday comes to the position from Connecticut College, where she had been the Faculty & Staff Ombuds for over three years. She has been a mediator in private practice and has also taught mediation at Holyoke Community College and Gateway Community College. She graduated from Western Connecticut State University and earned an MS at Columbia University. Applicants must have relevant Master's degree and one to three years of directly related experience, and be CO-OP (or eligible). No salary or closing date indicated. (Springfield Careers; via HigherEdJobs.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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October 04, 2023

Springfield College Welcomes Inaugural Ombuds

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