June 06, 2025

Training Resolved LLC Offers In-Person Ombuds Course in Nashville

A Tennessee-based company is offering a two-day Ombuds training on July 24-25, 2025, "The Ombuds Advantage: A New Frontier for Lawyers and Mediators." The course aims to introduce "the emerging role of the Ombuds" to lawyers and mediators through lectures, ethical discussions, and hands-on role plays. The trainers are: Kimberly Schreiber, "an experienced attorney and R31 Listed Mediator and Trainer with a background in conflict resolution and organizational dynamics"; and David Adams, "an MBA, coach, leader, and operations strategist." Both have "specialized training in Ombuds practice." 

Here's more about the course from Training Resolved LLC: 
This engaging two-day seminar offers lawyers and mediators a comprehensive introduction to the unique role of the Ombuds—a confidential, independent, and neutral resource for conflict resolution within institutions. Participants will explore the Ombuds profession through lectures, ethical discussions, interactive quizzes and immersive role-play exercises. 

Day 1 lays the foundation with a deep dive into the history, standards of practice, and essential competencies of the Ombuds role, including how it complements and differs from mediation. 

Day 2 transitions into advanced practice and legal intersections, covering confidentiality, ethics, legal implications, and complex workplace scenarios. Attorneys will gain insight into the legal frameworks surrounding Ombuds practice, while mediators will uncover new tools for informal resolution within organizational systems. 

Through interactive activities, real-world case studies, and dynamic discussions, attendees will leave equipped to engage with or explore this emerging profession. 
The course is offered at $697. (Training Resolved.)

6 comments:

  1. The expression is "see one, do one, teach one." I think a step got skipped here.

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  2. Tracey Brant6/07/2025 11:04 AM

    Informal seems to have been left out..... "This engaging two-day seminar offers lawyers and mediators a comprehensive introduction to the unique role of the Ombuds—a confidential, independent, and neutral resource for conflict resolution within institutions."

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  3. This training is concerning. Beware if ombuds is the next mass career pivot/expansion for lawyers. Their similar shift to mediation took jobs away from talented ADR practitioners and, most concerning, altered the quality of practice in my state. The absence of "informal" in the standards of practice in this advertised training is evidence of how this happens.

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    1. ETA: This comment is not suggesting that lawyers cannot be good ombuds as many have been, of course. Simply, it is a caution that trainings like these and associated trends can create a perception of lawyers as THE ideal candidates for all ombuds positions.

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  4. "Perhaps the ugliest side of professors is the conviction that specialized knowledge about a few narrow subjects confers intellectual and moral authority on matters about which one knows almost nothing." - Thomas Benton

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  5. Good point @Tracey. Perhaps according to Training Resolved LLC, that's not part of the Standards of Practice? After all, this is not an IOA-endorsed training...

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