Frank Fowlie, the Ombuds for the Internet Corporation for Assigned Names and Numbers will address the United States Ombudsman Association's annual conference next week in Colorado. In advance of that appearance, Fowlie has published his presentation on the current state of ODR. He explains that the field is still in its infancy but has the potential to grow significantly. At present, however, there is poor public awareness, no clear business model, no standards for practitioners, and no professional association. Fowlie asserts that there will be roles in the field for a variety of ADR practitioners, including Ombuds. (ICANN Ombudsman Blog.)
Related posts: International Forum on Online Dispute Resolution; USOA 30th Annual Conference in Colorado.