Earlier this year, Kathy Biala, a consultant, RN, and Ombuds, launched a blog. Her latest entries discuss "three great reasons why California and organizational Ombudsman go hand-in-hand."
Biala explains that California has three large systems that support Organizational Ombuds work:
- The University of California educational system;
- The California Worker’s Compensation Carve-Out Alternative Dispute Resolution; and
- The Kaiser Permanente healthcare provider network.
Biala recently began an externship with the UCSF Ombuds Office. (Milestone MMA Blog.)