The Swiss Banking Ombudsman, which was established in April 1993, is independent and neutral, and can provide reliable information to help avoid costly and sometimes lengthy legal proceedings. The program is underwritten by the Swiss Bankers Association and services are free for banking customers. In addition, the Ombudsman treats inquiries strictly confidential; bank are contacted only with the applicant’s permission.
Franchetti is an lawyer and notary. He has worked in the banking industry for three decades, most recently as the Head of International Affairs at the Swiss Financial Market Supervisory Authority (FINMA). (Swiss Banking Ombudsman.)
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