February 18, 2014

Swiss Banking Ombudsman Handles Broad Range of Matters

Marco Franchetti was appointed in July 2013 to serve as the an independent mediator for complaints against banks based in Switzerland. 

The Swiss Banking Ombudsman, which was established in April 1993, is independent and neutral, and can provide reliable information to help avoid costly and sometimes lengthy legal proceedings. The program is underwritten by the Swiss Bankers Association and services are free for banking customers. In addition, the Ombudsman treats inquiries strictly confidential; bank are contacted only with the applicant’s permission. 

Franchetti is an lawyer and notary. He has worked in the banking industry for three decades, most recently as the Head of International Affairs at the Swiss Financial Market Supervisory Authority (FINMA). (Swiss Banking Ombudsman.)

Related posts: SEC Affirms Role of NASD Ombuds; Securities Broker-Dealers Indicate Dissatisfaction with FINRA Ombuds; FINRA Directors Defend Ombuds ProgramBank Regulators Relying on Ombuds to Ensure Consistency; New Canadian Banking Ombuds Named; Financial Regulatory Reform Will Create New Ombuds Programs; AMF Ombuds Resolves Conflicts in the French Financial Sector.

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