- Journal Tribute: An Open Letter of Reflection and Thanks by Susan Neff
- Peer Case Consultation For and By Ombuds in Higher Education by Jenna Brown and Jim Wohl
- Canadian and US Academic Ombuds: What Are We Doing and Why Are We Doing It? by Martine Conway
- Portia by Mary Rowe
- How to Help Visitors Use Compassion in Challenges (2012 Conference Summary) by Ari Cowan and Anthony Belak
- The Significance of Understanding Lifespan Development When Working with Conflict (2012 Conference Summary) by H. Tina Feiger
- Canadian Post-secondary Approaches to Ombuds Practices (2012 Conference Summary) by Monique LaForest, Natalie Sharpe, and Carter MacDonald
- Working with International and Culturally Diverse Students and Staff (2012 Conference Summary) by Valerie Craigwell White
- Ombuds and Campus Unrest (2012 Conference Summary) by Andrew Larratt-Smith
- Remembrance: Ron Wilson by J. Michael Chennault
Related posts: Cal Caucus Posts Agenda for 40th Annual Meeting; Cal Caucus Seeks Nominations for Ombuds Award.
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