The Ombuds Blog: Austrian Student Ombudsman Presents First Annual Report

March 13, 2014

Austrian Student Ombudsman Presents First Annual Report

A report by the Austrian Student Ombudsman provides information about how the Ombuds carries out his statutory duties as an appeal body for 390,000 students and how he provides information and other services to the higher education community.

In addition to case statistics, the report also contains anonymised descriptions of selected cases and proposals for higher education decision makers. For the 2012-13 academic year, the Austrian Student Ombudsman handled 505 cases and resolved 71% internally. Josef Leidenfrost, the head of the office of the Austrian Student Ombudsman, has been briefing members of the Austrian Parliament on the report. He oversees a staff of eight: an assistant, the deputy ombudsman, four desk officers, one apprentice and one intern. (Hochschulombudsmann Tätigkeitsbericht.)

Related posts: New Austrian Law Secures Status of Student Ombuds; ENOHE Debuts Website and Membership Plan.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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March 13, 2014

Austrian Student Ombudsman Presents First Annual Report

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