The Ombuds Blog: Journal Marks Tenth Anniversary of International Ombudsman Association

August 18, 2015

Journal Marks Tenth Anniversary of International Ombudsman Association

The latest issue of the Journal of the International Ombudsman Association is the first of two editions celebrating the ten years of IOA. The is the first issue from new co-editors, Howard Gadlin and Samantha Levine-Finley.

Article include:

Observations of an “Inside Outsider” on the Future and Challenges Facing IOA and the Organizational Ombudsman Profession by Charles Howard;
Moving Forward with Research in the Organizational Ombuds by Profession Shereen Bingham;
Blueprint for Success: Designing a Proactive Organizational Ombudsman Program by John S. Barkat;
Leveraging Technology in the Ombudsman Field: Current Practice and Future Possibilities by Daniel Rainey and Frank Fowlie; and
Online Dispute Resolution and Ombuds: Bringing Technology to the Table by Colin Rule and Indu Sen.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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