The Ombuds Blog: Journal of IOA Celebrates Work of Pioneers

November 14, 2013

Journal of IOA Celebrates Work of Pioneers

The latest issue of the Journal of the International Ombudsman Association begins a long-proposed task of acknowledging the early leaders of the Organizational Ombuds field. JIOA Editor David Miller writes, "As a profession, we stand on the shoulders of giants [and] there is a debt to be acknowledged - of service, of recognition, of deep appreciation for the unbelievable character, achievements and examples our forebears... It is high time we acknowledged and celebrated their achievements and legacy."

In addition to the lead article, the articles cover a wide range of Ombuds practice and include the winner of the IOA Writing Competition.

“Interviews with Pioneers of Higher Education Ombudsmen” by Tom Sebok
“Reconsidering the Neutrality and Impartiality Standard: A Multidisciplinary Analysis” [IOA Writing Competition Winner] by Zachary P. Ulrich
“A Simple Methodology for Increasing Visibility and Capturing Organizational Ombuds Worth” by Katherine Y. Biala
“The Ombudsman and Post Conflict Department Rebuilding” by Katherine Hale and James P. Keen
“Financial Costs of Workplace Conflict” by Martin Freres

Miller also announced the appointment of new Associate Editors: Howard Gadlin, Cynthia Joyce, Samantha Levine-Finley, Ennis McCrery and Sandra Morrison. (JIOA 6:2.)

Related posts: Journal of IOA Now Available Through EBSCO; Journal of IOA Highlights Bullying Issues; Journal of IOA Focuses on Fairness and Equity; Journal of IOA Explores Issues of Confidentiality; Journal of IOA Publishes Volume on Informality; Journal of IOA Spotlights Solo Practice; Journal of IOA Highlights Ombuds' Creative Side; IOA Announces 2013 Writing Competition Winner.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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