The Ombuds Blog: Cleveland State University Fills Ombuds Position

November 13, 2015

Cleveland State University Fills Ombuds Position

In September, CSU named Professor Jill E. Rudd as its University Ombudsperson. Reporting to the Provost, Rudd will work with nearly 20,000 faculty, staff, and students. She is tenured faculty member in the School of Communication where her area of focus is dispute resolution. Her research interests include: communication skill deficiencies and the role of aggression, negotiation in intercultural settings, and managing conflict in organizational communication.

Rudd is active in professional communication associations and has extensive journal experience. She earned her PhD at Kent State. (CSU Ombuds; CSU Profile.)

Related post: (Job Posting.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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