The Ombuds Blog: University of Arizona Hires Second Ombuds Program Director

November 16, 2015

University of Arizona Hires Second Ombuds Program Director

Caitlan Hendrickson has been hired as the Ombuds Program Director at the University of Arizona. She takes over from Martha McKee who was appointed in July. (UA has not said why McKee departed,) Hendrickson will direct, coordinate, and train several campus volunteers (currently 17) who comprise the UA Ombuds Program.

Previously, Hendrickson was the Director of Conflict Resolution Services at the University of Oregon and a long-time volunteer with Community Mediation Services of Lane County. She is a graduate of the University of Oregon. (UA Ombuds; LinkedIn.)

Related posts: University of Arizona Ombuds Retires; Recap of Arizona Ombuds Summer 2014 Meeting; Former Ombuds Returns to Stanford University; Job Posting; University of Arizona Appoints Experienced Ombuds.

2 comments:

Anonymous12/02/2015 1:51 PM
Just to set the record straight, I resigned the position after a few months when I realized it was not a good fit and family responsibilities increased with the illness of my mother. The University was gracious about it, particularly, my direct supervisor. I am pleased to read that they found someone so soon to take my place and I wish her and the University the best.
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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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