The International Ombudsman Association is inviting proposals for its 2016 Webinar Series. These webinars are widely attended by practitioners within universities, companies, not for profit agencies as well as sole practitioners. The webinars provide an opportunity to learn about the latest regulations affecting Ombuds as well as best practices for a variety of processes.
Webinars are 90 minutes in length with the last 15 minutes kept open for Q & A. Proposal topics include, but are not limited to:
Webinars are 90 minutes in length with the last 15 minutes kept open for Q & A. Proposal topics include, but are not limited to:
- Legal and regulatory issues
- Cultural and global competencies
- Mediation
- Emotional intelligence
- Listening
- Interviewing
- Social Media
- Maximizing impact
- Coaching
- Facilitating training
- Facilitation
- Collaboration of OO with other departments
- Conflict management
- Sector specific issues
December 15th is the deadline for proposal submissions. (IOA Submission Info; IOA Webinars.)
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