June 07, 2018

Michigan State University Promotes Assistant Ombuds

Shannon Lynn Burton, has been named the University Ombudsperson for MSU, effective July 1, 2018. Burton joined the office in 2012 as Assistant Ombuds and became the Associate Ombuds in 2016. She succeeds Robert Caldwell, who is retiring. MSU Interim President John Engler said Burton was the natural choice for the position: “Her work on sensitive issues has been praised by many at MSU, and we look forward to her plans for providing a high level of service for the university community.”

Burton came to MSU in 2001 and worked in a variety of roles before finding her way to the Ombuds office. She gradauted from Grand Valley State University, and earned master’s degrees from Kansas State University and MSU, and a PhD from MSU. She has written for the Journal of IOA and spoken at IOA conferences and Summer Academic Ombuds Meetings. (MSU News.)

Related posts: Michigan State University Appoints Assistant Ombuds Ombuds Office at Michigan State University Celebrates Half CenturyMichigan State University Posts History of Ombuds Office; Open Letter from Michigan State University Ombuds: Trust Us During Troubled Times


  1. Congratulations, Shannon! You are certainly in the right job now.
    -Angry Ombuds

  2. Congratulations Shannon! Well and Fully Earned. I'd say best of luck, but you are better than that and the challenges there won't be better due to luck.
    They will be better because of you and your ability.
    All the best-
    - John W. Zinsser
    Chief Ombuds Officer - ICRC
    Lecturer - Columbia University
    Co-Founder and Partner - Pacifica Human Communications, LLC.