November 20, 2020

IOA Board Shares Three-Year Strategic Plan

The Board of Directors for the International Ombudsman Association has completed a strategic plan for 2021 through 2024. The Board engaged Solid Ground Consulting and solicited input from a range of IOA leaders, volunteers and members. 

The IOA Strategic Direction includes five important elements:
  1. Define the value of the organizational ombuds role and of IOA.
  2. Focus on high-value activities that advance multiple goals.
  3. Advance Diversity, Equity, Inclusion, and Belonging.
  4. Improve the organizational climate of IOA.
  5. Improve IOA communications with members.
The full report is available online. (IOA Blog.)

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