The Ombuds Blog: Clark University Names First Ombuds

November 09, 2020

Clark University Names First Ombuds

The private university in Worcester, Massachusetts has appointed Israela Brill-Cass as its first Ombudsperson for 500 plus faculty and staff. Clark has been considering an Ombuds since at least 2010, when students petitioned for an Ombuds after a staff strike. Brill-Cass starts on November 12, 2020 and will report to Clark's new President, who started this summer. Meanwhile, she continues as the Ombuds for Wesleyan University, a position she established in 2017.

Brill-Cass is attorney and mediator with over twenty years of experience in the Boston area. She has been recognized as a "New England Super Lawyer" and "Top Woman Attorney in Alternative Dispute Resolution," and she teaches dispute resolution at Emerson College. Brill-Cass graduated from Brandeis University and earned her JD at Suffolk University Law School. (Clark Now; LinkedIn.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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November 09, 2020

Clark University Names First Ombuds

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