IOA Offers In-Person Foundations Training in San Francisco

The International Ombuds Association's signature, training course is primarily offered online. This year, only two of the Foundations classes will be offered live. The first in-person training will be offered at the Grand Hyatt San Francisco on July 22-24, 2024. (A second Foundations will be offered in October in Rhode Island.) The course is limited to "currently practicing or newly appointed ombuds" and registration is capped at 36.

July 22-24, 2024

Foundations of Organizational Ombudsman Practice

The IOA Foundations Course is designed for new practicing organizational ombuds and covers the fundamentals of the organizational ombuds role based on the principles of confidentiality, impartiality, independence, and informality. Learn how to work with visitors to an office as well as how to act as a change agent within your organization. Practice key ombuds skills of listening, asking questions, clarifying, generating options, and moving to actions throughout the ombuds process. In addition, an experienced and highly committed faculty of ombuds will share best practices around setting up an office and evaluating and communicating the effectiveness of the office.

Registration is $2,095 for IOA members. (IOA Event Info.)

Related posts: IOA's New Virtual Foundations Course is Already Selling Out; COFO to Train New Federal Ombuds in Response to IOA Backlog; IOA to Resume In-Person Foundations Training in July 2022; IOA Opens Registration for 2023's Only In-Person Foundations Training; IOA Offers In-Person Foundations Training in Europe.