North Texas is not alone in creating and expanding the role of campus ombudsman in recent years. The International Ombudsman Association points to recent master's thesis by a Cornell University student, Mary J. Newhart, which took note of "a rapid growth in the number of ombudsmen offices" on U.S. campuses. Ms. Newhart identified more than 200 practicing ombudsmen at colleges nationwide, a significant increase over earlier published estimates that put the figure at 120 to 150. (Chronicle of Higher Ed.)
Unfortunately, the lede was "Expanded Arbitration." Drat!
Related posts: New Research Shows Strong Growth in Number of University Ombuds; U. North Texas Appoints Ombuds and Expands Office.