In her 2012 report, Ombudsman Sana A. Manjeshwar says that 161 individuals contacted her for guidance, comprising 4.8% of the employee population. She attributes this higher-than-usual volume to increased awareness activity in 2011, the year she was appointed. Manjeshwar also said that approximately 1,500 employees have used the services of the AB Ombudsman Office in its first eight years.
Her report provides examples of frequently asked questions and some case examples drawn from Chuck Howard's book on the field. (AB Ombuds.)
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