The U.S. humanitarian organization has opened a search for its next Ombudsman. The position (which is no longer titled, 'Corporate Ombudsman') will oversee and direct a restructured ARC Corporate Ombudsman Program, "including representing the confidential concerns and complaints of employees, volunteers, donors, service recipients, suppliers, partners and the general public about alleged acts, omissions, improprieties and system problems with the American Red Cross."
The Ombuds serves under the authority of the President/CEO and the Congressional Charter of the American Red Cross and now will report to the Vice President, Office of Investigations, Compliance and Ethics. This is a remote, work from home position, and travel from the Red Cross headquarters in Washington, DC may be required. For the past seven years, the Corporate Ombudsman has been Kevin Jessar.
Applicants must have a bachelor’s degree in business or a related field; at least ten years of progressive experience in conflict resolution, investigations, organizational development, dispute resolutions, or HR; and seven years supervisory/management experience. An advanced degree and IOA certification are preferred. No salary or deadline provided. (Red Cross Posting.)
Related posts: American Red Cross Appoints Deputy Ombuds; Harvard Law Students Assist Red Cross Ombuds Office With Strategic Research; Red Cross Issues Second Annual Report; IOA Launches Internet Radio Show; American Red Cross Hires Associate Ombuds; Job Posting (Deputy); Additional Info Clarifies Chronicle of Philanthropy Article About Red Cross Ombuds; Sen. Grassley Asks Red Cross for Ombuds Data Related to Haiti Quake Relief; American Red Cross Ombuds Posts 2015 Annual Report.