August 15, 2019

Job Reposting: Minneapolis Public Schools

The large Minnesota school district has reopened its search for a Director, Staff Ombudsperson. MPS has been seeking to fill the position since June 2018. The current posting gives applicants a window of four business days to submit. 


August 14, 2019

Chuck Howard Tapped as IOA's Inaugural Executive Director

In an announcement last night, the International Ombudsman Association Board announced that Charles Howard will become the inaugural Executive Director starting next month. He is expected to be, "the public champion and representative for the IOA, its members, and the organizational ombudsman profession." This is a momentous development. An attorney by profession, Howard has been the leading advocate for Organizational Ombuds for decades and authored the definitive legal treatise. 

August 13, 2019

Ombuds Day 2019 Gathers Momentum

The American Bar Association’s Dispute Resolution Section Ombuds Committee has a number of exciting updates for the next Ombuds Day. Set for Thursday, October 10, 2019,  the second annual celebration of the Ombuds profession will be marked by several events. Already planned are events in Washington, D.C. and Chicago at the ABA headquarters, in Boulder, CO at the University of Colorado School of Law.

University of California Berkeley Hires Assistant Ombuds

Rachel Nicholson has joined the the UC Berkeley Staff Ombuds Office as an Assistant Ombudsperson. She follows Evan Lutz and joins Director, Sara Thacker, and Associate Ombuds, Julia Horvath. Previously, Nicholson was a Case Assistant at the University of Oregon Ombuds Program.

August 12, 2019

Office of Federal Contract Compliance Programs Names First Ombuds

Marcus Stergio will be the new Ombudsman for OFCCP, the U.S. Department of Labor office ensures Federal contractors comply with the laws and regulations requiring nondiscrimination. “The Ombudsman fits squarely within the Office of Federal Contract Compliance Programs’ broader initiative to improve transparency in our compliance evaluation and compliance assistance activities,” said OFCCP Director Craig E. Leen. “The Ombudsman will provide an independent perspective and facilitate communication between external stakeholders and OFCCP regional and district offices.”

August 08, 2019

University of Toronto Now Has Ombuds on All Campuses

Fulfilling its promise to have Ombuds for each of its three campuses, the Ombudsperson's Office at U of T now has five staff members. University Ombudsperson, Ellen Hodnett, has been joined by: Kristi Gourlay, Ombuds Officer at the St. George (Downtown) campus; Cindy Ferencz Hammond, Ombuds Officer at the Mississauga campus; Emma Thacker, Ombuds Officer at Scarborough campus; and Stephanie Goldner, Secretary to the Ombudsperson. In May, Hodnett was reappointed to a two-year term that ends June 31, 2021. (UofT Ombuds; UofT Governing Council.)

IOA Board Fills One of Two Vacated Director Positions, Names New Secretary

In an email to members, the International Ombudsman Association Board announced that two Directors have stepped off due to personal and professional commitments. Ruthy Kohorn Rosenberg and Elaine Shaw have served on the Board since April 2018 and departed in July 2019. Both served as IOA Secretary. 

August 07, 2019

Job Posting: Chevron, Australia

The multinational energy company is hiring an Ombuds Manager. The full-time position is based in Perth, Western Australia and reports to Chevron's Principal Ombuds Manager, Sana Manjeshwar. The office practices to IOA standards

Registration Opens for 2019 Asia Pacific Regional Advisory Committee Meeting

More details are now available and registration has started for the fourth annual International Ombudsman Association's APRAC meeting, hosted Asian Development Bank at its Manila headquarters. Set for October 16-18, 2019, the meeting includes two full days of meetings about the opportunities and challenges of Ombuds practices in the Asian-Pacific region.

August 06, 2019

Villanova University Appoints First Ombuds

Meg Willoughby has been selected as the first Faculty Ombudsperson for the private Catholic university in southeast Pennsylvania. This is a part-time position and Willoughby is concurrently employed as Senior Attorney and Subject Matter Expert (investigator) in the U.S. Department of Education, Office for Civil Rights, where she has practiced since 2005. 

IOA Bylaw Changes Will Smooth Membership Process

The International Ombudsman Association Board of Directors is seeking approval from its members for a set of bylaws amendments. The changes will move the association from a calendar-year membership schedule to rolling memberships. IOA voting members can vote online via proxy now or during a special online meeting August 27, 2019. The full text of the bylaw changes and related policy changes are available online along with instructions for voting. (IOA Proposed Bylaw Changes.)

August 02, 2019

University of Texas at Dallas Unveils Students Ombuds Program

The fast-growing campus of the University of Texas System has named Assistant Vice President for Student Affairs and Diego Garcia Theodore as its first Student Ombuds. Practicing to IOA standards, Theodore serves a student population of about 30,000. He moves into the position after a short stint as senior director of the International Center at UT Dallas.

Wellesley College Names Next Ombuds

Earlier this year, the private women's liberal arts college in Massachusetts selected Kathryn Bender as its new Ombuds. The website for her office was updated this week. Bender succeeds former Wellesley professor Liz Lieberman, who retired after serving as the Ombuds from 2011 to 2018. The appointment of Bender also marked the expansion of the role to include facilitation, mediation and training services.