South Pointe, a Cleveland Clinic hospital, is hiring an Ombuds for customer relations issues. The posting states: "Through mediation and negotiation, the ombudsman ensures a positive working relationship between physicians, staff, patients, and their families in order to support and maintain the highest quality of patient standards." A Bachelor’s degree and at least three years of health care or advocacy experience (e.g. mediation, negotiation, problem resolution and program development) are required. No closing date or salary indicated. (CampusRN.)
Prior Cleveland Clinic job posts: Main Campus; East Region; Florida.
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