The Uniformed Services Employment and Reemployment Right Act of 1994 protects the employment, salary, benefits and status for service personnel who return to their employer after deployment. However, the Department of Defense's office of the Employer Support of the Guard and Reserve (ESGR) receives tens of thousands of inquiries a year regarding the law. Fortunately, most cases are resolved quickly, thanks in part to the efforts of ESGR Ombudsman Services. The program depends on nearly 900 volunteer Ombudsmen, who attempt to mediate cases within 14 days. Dave Patel, ESGR director of national operations, says that Ombuds mediations help both returning service men and women and their employers to avoid charges by the U.S. Department of Labor or private civil actions. (Human Resource Executive; ESGR Ombudsman Services.)
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