The Ombuds Blog: Cal State San Bernardino Ombuds Issues First Annual Report

July 31, 2008

Cal State San Bernardino Ombuds Issues First Annual Report

The Office of Ombuds Services at the California State University San Bernardino has released its first annual report for the 2007-2008 academic year. According to University Ombuds Tera Bisbee, the office had 201 visitors, primarily students. Intervention was required in 51% of cases. (CSUSB Ombuds Report.)

Related post: Cal State San Bernardino Appoints Ombuds.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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July 31, 2008

Cal State San Bernardino Ombuds Issues First Annual Report

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