The Ombuds Blog: Maile G. Sagen: Former Ombuds at University of Iowa

June 22, 2015

Maile G. Sagen: Former Ombuds at University of Iowa

Maile Sagen passed away on June 20, 2015. She served as an Ombudsperson at the University of Iowa from 1989 until her retirement in 2005. Sagen served on the University and College Ombuds Association Board of Directors for five years, and help craft UCOA's Standards of Practice and Statement of Ethics. She also served as the mentoring coordinator for UCOA, building the mentor program that continues with the International Ombudsman Association. In 2005, she was honored with the UI Distinguished Achievement Award.

Her friend and former IOA President Jan Schonauer said, "Maile’s wisdom and steadiness was a trusted resource and guide to many ombuds colleagues, and she will be deeply missed." (Iowa City Press-Citizen Obit; UI Press Release.)

Related posts: Interviews with Leading Ombuds Give Perspective on Future of Profession.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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June 22, 2015

Maile G. Sagen: Former Ombuds at University of Iowa

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