The Ombuds Blog: Navigating From Storm to Agreement

June 19, 2015

Navigating From Storm to Agreement

Check out John Zinsser's polished presentation from TEDxCharleston earlier this year. While not explicitly about Organizational Ombuds, he provides an excellent perspective on the insight that can come from an Ombuds. (3ptsfwd.)

More posts about Zinsser, one of the profession's best advocates.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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June 19, 2015

Navigating From Storm to Agreement

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