Here's an abstract of the article:
Colleges and universities are the main stakeholders in addressing academic bullying. To help address a variety of concerns on campus, including academic bullying, many colleges and universities have established organizational Ombuds Offices as a place to bring any issue affecting one's work or studies. This article considers the role of Ombuds Offices in addressing the issue of academic bullying.
This is Mahmoudi's third article promoting Ombuds in a scientific journal.